Layer 3 IT Blog

Layer 3 IT has been serving the Turlock area since 2003, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

When Investigating the Root Cause of an IT Issue, Remember to Check Company Policy

When Investigating the Root Cause of an IT Issue, Remember to Check Company Policy

Downtime is something that no business wants to imagine, but it’s something that is practically inevitable if you don’t prepare for it. You’ll be forced to wonder how long it will take to get back in business, but how this problem occurred is also important to discuss. Understanding how IT downtime occurs within your organization is the first step toward making sure that it can’t happen again.

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3 Reasons Why it Makes Sense to Outsource Your Email Management

3 Reasons Why it Makes Sense to Outsource Your Email Management

How many emails does your organization receive every day? Chances are that you can’t find time in your day-to-day operations to maintain and manage your email solution as well as you’d like, and in a world where threats to your organization’s network lurk around every corner, you can never be too careful. How can you make sure that you’re taking proper care of your business’s email infrastructure, without sacrificing the time and manpower required to do so?

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How Consolidating Your Technology Vendors Will Save You a Ton of Time

How Consolidating Your Technology Vendors Will Save You a Ton of Time

Who manages the relationships that your organization has with its various vendors? Do you have someone who specifically handles this role, or is it pushed onto your already-full schedule? If this is something that takes up a significant portion of your day, vendor management (though necessary) can become a detriment. Thankfully, there is a better way to handle your vendor relationships, and it doesn’t involve stretching yourself thin.

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Tip of the Week: Easy Ways to Train Your Staff About IT

Tip of the Week: Easy Ways to Train Your Staff About IT

You might wish that your employees know more about IT and its inner workings, and you’re not alone. SMBs often suffer from a lack of IT talent, and they might try to supplement this lack of proficiency by training employees on how to do basic computer tasks required to work effectively. Thankfully, you don’t have to rely on just your knowledge and that of your employees when it comes to maintaining your technology.

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Tip of the Week: 4 Ways to Attract and Retain Top Talent

Tip of the Week: 4 Ways to Attract and Retain Top Talent

The endgame for most businesses is to improve what they do and increase their profitability. While this might mean selling more products, getting more customers or clients, or a myriad of other metrics, the driving force behind your business’s operations--your employees--are crucial toward this goal.

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