Over the past few years, more and more small and medium sized businesses (SMBs) have adopted software as a service (SaaS), in favor of the traditional use of software that was stored locally on hardware. Whether you are already using SaaS for a few of your operations or you’re considering implementing it for the first time, there a few fundamental items you should understand: What is Software as a Service? What are the benefits of adopting SaaS applications? In what departments can SaaS be utilized?